How it Works

We often receive questions with regards to "how does the process work" when it comes to custom clothing. We thought we would share some answers to frequently asked questions we have received over the years. Please feel free to contact us should you have any further questions or if anything is unclear.

What are the costs?

As we are a custom clothing company, we do not have a set price list, we custom quote according to each client’s specifications and needs.

do you do the branding?

Yes! We have a large variety of branding solutions available, such as: Screen Printing, DTG Printing,Embroidery, sublimation printing and more.

can i use my own design?

Yes. You can create any item any way you would like it. If we have a pattern readily available then great otherwise a pattern must be made or your design.

What is the minimum amount i can order?

With our custom made clothing we have a minimum order quantity of 35 units of a style/design. The 35 units do not need to all be the same size and can be split up into a max of 3 colours.

With our ready made clothing, headwear and accessories we have a minimum order quantity of 15 units of a style/design. This may be split up into different size,but not colours.

see www.addictivepromtions.co.za for ready made apparel and more.

How long will my order take?

Lead times are sometimes tricky as there are a lot of variables that need to be considered. We do however on average have lead time of 3-6 weeks.

 

When placing your order we will always try to give you a realistic delivery date. Should you have a specific delivery date we can always try our best to accommodate you.

what clothing styles can you do?

There isn't really a limit to the styles we can make. The only category of clothing we are currently unable to make is underwear. However we can source some basics for your brand.

can i have a sample made before i order in bulk?

Yes. We have a few options when it comes to sampling before production. These options will depend on your design. 

You can either order only the sample and then place your bulk order afterwards.

OR

You can place your bulk order and receive a free sample for approval before we start with the bulk production

can i supply my own fabric?

No. We do not offer CMT only services. You are welcome to supply us with swatches of what you would like but we supply all fabric as this helps us to guarantee quality

do you make patterns?

Yes we do offer a pattern and grading service at an additional fee. The cost of the pattern will depend on the complexity of design.

can i have my own label in the clothing?

Yes. We can either supply you with a basic printed label or you re welcome to supply us with labels,swing tags and any other trims you would like to be inclued.

can you create something if i send you a picture?

Yes you can, but we do prefer to work with some sort of sample as a base to build on. The reason being that when it comes to more complex designs, it can become costly if we only have an image to work from and we have to constantly redo the design, because we do not have any physical guidelines to work from. 

084 688 8473 

Please note: All images used are merely an example and availability of fabric cannot be guaranteed

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